Compliments to Claire Bald!

One of our overseas customers with her dogs that we tested as part of the pet travel scheme. Ms Velasco commented on the service she received from Biobest:

"Claire Bald has been such a tremendous help to me over the last few months, and her fantastic customer service skills and excellent communication helped to reduce the stress I was feeling in getting our dogs ready for overseas transport. Animal lovers can relate to the stress that is involved with transporting a beloved pet over long distances, and when you couple that with having to follow strict quarantine laws it becomes a very stressful event. I live in Saudi Arabian and have 4 dogs to transport to Hawaii, a place that is very strict when it comes to rabies testing. Biobest is the lab that our vet uses to send the rabies blood tests to, and I was fortunate enough to have Claire to communicate with as I had numerous questions and concerns along the way. She helped to ease my mind and is so caring and professional. This made this part of the paperwork and moving process so much better for me. I will always be grateful to her. She is an excellent reflection on your staff and your company."